I had placed a call to Bohemia Transmissions and Auto Care late afternoon to obtain a transmission fluid change. I had anticipated being told that I would have to make an appointment or come back the following day. Instead, I was told "although we are pretty busy here today, you can bring you car in and we'll make our best effort to get you in and out within two hours". When I arrived, I noticed their lot was almost filled to capacity. The two hour approximation seemed very unlikely. As I walked in, the staff was friendly and engaged me in conversation while I waited. My car was ready sooner than expected (1.5 hrs) and the cost for service was reasonable. I plan to return again early Sept to have my Ford Explorer's transmission repaired by the team at Bohemia Transmissions and Auto Care.